Building a Trust-Driven Culture - Carolyn Roach

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How can you build a culture where employees feel valued and heard? 

Why is acting on feedback critical to building trust and improving business performance? 

My guest on this episode is Carolyn Roach, Chief Human Resources Officer, XPO

During our conversation Carolyn and I discuss: 

  • How XPO aligns its HR strategy to support and drive business strategy.

  • Why XPO's approach to listening, actioning, building trust, and recognition creates a culture where employees feel valued and heard.

  • How XPO translates employee feedback into concrete action plans, creating a culture where team members know their voices drive real organizational change.

  • How XPO is leveraging communications and recognition to strengthen their company culture.

  • Carolyn's advice to HR leaders whose organizations are undergoing transformational change.

Connecting with Carolyn: 

Connect with Carolyn Roach on LinkedIn

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Human-First: Demystifying AI in Hiring - Lindsey Zuloaga