Recoding Culture: The Mastercard way - Lucrecia Borgonovo & Michael Lennartz

Written By JP Elliott

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How can skills power internal mobility and personalized development?  

When it comes to recoding your culture, why is it important to measure both the “what” and the “how?”

My guests on this episode are Lucrecia Borgonovo, Chief Talent and Organizational Effectiveness Officer, Mastercard & Michael Lennartz, Executive Vice President, Total Rewards, Mastercard

During our conversation Lucrecia, Michael, and I discuss:

  • The steps Mastercard took to evolve their culture and refresh their "Mastercard Way."

  • How "The Mastercard Way" aligns the company’s strategic objectives to with employee behaviors.

  • Why the "Mastercard Way" framework uses the power of three and measures on the “what” and the “how.”

  • Why skills are the new currency for career progression at Mastercard.

  • How Mastercard’s AI-driven talent marketplace is transforming internal mobility and personalized development.

Connecting with Lucrecia and Michael: 

Connect with Lucrecia on LinkedIn

Connect with Michael on LinkedIn

JP Elliott
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