Strategic Business Partners​

the future of HR podcast

EP.

205

“Why Verizon Made Its HR Business Partners a Center of Excellence” Christina Schelling, SVP, HR

How can you create an HR Business Partner Center of Excellence?

Why does HR need to shift from owning programs to owning business outcomes?

My guest on this episode is Christina Schelling, SVP, Human Resources - Head of Talent & HR Business Partners, Verizon

During our conversation Christina and I discuss:

  • Why naming the HRBP group a Center of Excellence gives partners community, shared goals, and focused development.
  • How the HR business partner role is evolving to be more strategic.
  • How Verizon defined HRBP success with four shared metrics aligned to their strategy.
  • Why HRBPs don't need to be experts in everything, and how COE partners make them stronger.
  • How Verizon partnered with their HR tech vendors co-create innovative AI talent solutions.

Connecting with Christina Schelling

Connect with Christina Schelling on LinkedIn